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General Information

There are many web sites that can help you learn more about eBay.  YouTube offers a dozen videos, each of which offers information about a different facet of buying or selling on eBay.  eBay University offers help on a variety of subjects.  eBay is not the only option for buying or selling items.  See this web site that lists additional choices.  A Buying course and a Selling course are both available at Lynda.com for free if you access it through the DC Public library electronic resource web site.

Buying on eBay

eBay offers a money-back guarantee to buyers, although there is a long list of caveats.  If your seller fails to deliver your item or it is not as described, visit the eBay Resolution Center or this web site.

Many people who are bidding in an eBay auction do so at the last minute.  You can use snipe software to do this for you automatically.  PayPal also offers purchase protection if you don't receive your item, or if it is significantly different from what it was supposed to be.  PayPal will reimburse you up to $30 when you return a product with which you are not satisfied.  PayPal does not give you this benefit automatically.  You must sign-up for this service prior to using it, by visiting this site.  PayPal has a long list of caveats that come with this service.

Selling on eBay

The fees you are charged to sell on eBay can be a bit complicated.  Use this fee calculator or visit this site or this one for more information about eBay fees.

If you have a problem on PayPal you can use their Resolution Center to resolve it.

When you sell on eBay, they hold the payment from your buyer for a period of time.  The length of this delay depends on many factors.

If you wish to print shipping labels for an item you sold on eBay, you can easily do this at home, which offers several advantages.

If your buyer does not pay you for an item, you should open a case.

If you choose not to sell on eBay yourself, you can have a company do it for you.